This issue is well documented and is caused by the lack of drivers bundled with these operating systems. In Windows 7 and 8.x, the Xbox One controller is known to fail automatic driver installation. If you followed these steps correctly, your controller should be functional again. Step 3: Click Update Required and allow the firmware to reinstall.It should turn on and say Update Required if your controller is visible to the PC and Xbox Accessories. Step 2: Once Xbox Accessories is installed, plug the controller in.
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Step 1: Install the Xbox Accessories application.Users on older versions of Windows 10 may need to convert one of the accounts on the computer to a Microsoft Account, or log into the Store without altering the account. Newer versions of Windows 10 do not require a Microsoft Account for the download, but older versions usually do. PC recovery requires Windows 10 as a prerequisite - Windows 7/8.x DO NOT WORK. Step 3: Recover the controller firmware.It should say Update Required if it is the correct controller. Step 1: On the console, navigate to Devices and Accessories.To recover the controller on a console, follow these steps: Note: at least one functional controller is required to use a console for controller firmware recovery. Plug your controller into an Xbox One console or a PC. Tip: If you have problems getting the controller to turn on, removing the batteries for 15 minutes before recovery can resolve this issue. Note: In this condition, the wireless on the controller is nonfunctional. To do this, the controller will need to be updated from scratch. If your controller was disconnected during a firmware upgrade, it will not function until the firmware is recovered. The Controller Was Disconnected During a Firmware Update